Legal notice

LEGAL NOTICE

Store information

This website is operated by Meleno Roasters.

Trading name: Meleno Roasters
Business address: London, 23 Montana Gardens
Support email: hello@melenoroasters.co.uk
Phone support: Phone support is not currently available.

Food business information

Meleno Roasters sells coffee and related products online. Where required, the business is registered as a food business with [Food Business Registration Authority].

Responsible food business operator: [Business Legal Name]
Food business operator address: [Business Address]

If roasting, packing, storage, or dispatch is handled by an approved roasting or fulfilment partner, that partner may support the preparation and delivery of orders placed through this website. Meleno Roasters remains the customer contact for orders, support, returns, and product questions.

Contact

For customer support, order questions, product information, returns, or complaints, please contact us at:

Email: hello@melenoroasters.co.uk
Address: 23 Montana Gardens Lonon

Phone support is not currently available.

Website use

By using this website, you agree to use it only for lawful purposes. You must not misuse the website, attempt to interfere with its security, copy content without permission, submit false information, or use the website in a way that may damage the store, customers, or service providers.

Product information

We aim to provide clear and accurate product information, including coffee format, net weight, tasting notes, roast profile, storage guidance, and other details where relevant. Product photography, packaging, tasting notes, and availability may vary slightly between batches.

For food products, customers should always read the product page, packaging, label, and any included information before use. If you have allergy, dietary, or safety questions, contact us before placing an order.

Intellectual property

All website content, branding, product names, images, text, design elements, and other materials are owned by or licensed to Meleno Roasters, unless stated otherwise. You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without written permission.

Third-party links

This website may include links to third-party websites, apps, payment providers, delivery services, or other services. We are not responsible for third-party content, privacy practices, policies, or availability.

Liability

We take reasonable care to keep this website accurate, secure, and available. However, we do not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.

Nothing in this Legal Notice excludes or limits liability where it would be unlawful to do so, including liability for fraud, personal injury caused by negligence, or consumer rights that cannot legally be excluded.

Consumer rights

This Legal Notice does not affect your statutory rights. If goods are faulty, damaged, misdescribed, unsafe, or supplied incorrectly, you may have rights under applicable consumer protection laws.

Complaints

If you have a complaint, please contact us at hello@melenoroasters.co.uk with your order number, contact details, and a clear description of the issue. We will review your complaint and respond as soon as reasonably possible.

Governing law

This Legal Notice is governed by the laws of England and Wales, unless consumer protection laws require another jurisdiction to apply.

09.07.2026