Refund policy

Pre-launch notice: Ordering has not opened. No purchases can currently be made through this website.

Returns and refunds once sales begin

Verified return, cancellation and refund terms will be published before Meleno Roasters accepts orders. Those terms will explain how to request a return or refund, applicable time limits, the condition in which goods should be returned and any lawful exceptions for food products.

Statutory rights

Nothing in this policy will limit or remove rights provided by applicable UK consumer law. The final policy will be reviewed alongside the products, fulfilment process and delivery terms before launch.

Questions

For pre-launch questions, email hello@melenoroasters.co.uk.